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Need Help? We're Here for You
At TMPros, we make it easy to get the support you need—quickly and efficiently. Whether you’re experiencing a technical issue or just have a question, our team is ready to assist.
How to Submit a Support Ticket
💬 Live Chat
Start a conversation instantly with our support team through our live chat platform at
👉 chat.tmpros.com
Email [email protected] with a clear description of the problem and any pertinent details.
📞 Call or Text Us
Reach out anytime by calling or texting +1(888) 955-7767. One of our team members will respond and help resolve your issue or create a support ticket on your behalf.
🖥️ TMPros System Tray Icon
If you’re using a TMPros-managed PC or Mac, you can also submit a ticket directly from your desktop:
Windows
- Click the TMPros icon in the system tray (bottom-right corner by default)
- Select Open a ticket and follow the onscreen instructions.
Mac
- Click the TMPros icon in the menu bar (top-right corner)
- Select Open a ticket and follow the onscreen instructions.
From there, you can send a message or capture a screenshot to help us better understand your issue.