Multi-factor Authentication Requirement

Multi-factor Authentication Requirement

As of December 8th, 2022, all TMPros-hosted Amazon Workspaces environments will require Multi-Factor Authentication. Users must type the 6-digit MFA passcode from the Duo app for each sign-in.

MFA Enrollment

Please refer to the email you receive regarding Duo “MFA Enrollment.” Enrollment is the process that registers you as a user in Duo with a device capable of performing two-factor authentication. Follow the on-screen prompts to set up your Duo authentication device.

Process

After enrolling in Duo MFA, you will be able to log into your Workspace by:

  1. Launching Amazon Workspaces
  2. Typing your username as normal
  3. Typing your password as normal
  4. Typing your MFA Code from your Duo Mobile App
Process with MFA

If at any time you run into an issue and require assistance, please reach out to us via Live Chat.

Michael Hull
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