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Remote Workers Tag

05 Dec

Multi-factor Authentication Requirement

by Michael Hull
in Security
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As of December 8th, 2022, all TMPros-hosted Amazon Workspaces environments will require Multi-Factor Authentication. Users must type the 6-digit MFA passcode from the Duo app for each sign-in. MFA Enrollment Please refer to the email you receive regarding Duo "MFA Enrollment." Enrollment is the process that registers you as a user in Duo with a device capable of performing two-factor authentication. Follow the on-screen prompts to set...

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14 Mar

Covid-19 Novel Coronavirus Outbreak Response

by Michael Hull
in Blog
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Leverage Cloud Stability for your Dekstop Environment TMPros is dedicated to maintaining a maximum level of service during this worldwide emergency. Please submit tickets through normal channels. Enhanced Remote Triage To protect your organizations and our staff, TMPros will conduct additional remote triage before dispatching technicians onsite. Normally technicians are dispatched based on Tier 2 approval. While Enhanced Remote Triage is in effect, our Tier 3 technicians will...

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06 Mar

Work from home avoid Covid-19 Coronavirus

by Michael Hull
in Blog
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The rapid spread of the Novel Coronavirus has sparked an emergent interest in the rapid deployment of remote access solutions and virtual desktops. Analyst firm Forrester Group recently published a report suggesting that organizations prepare for a pandemic. A remote workforce can reduce your organizations' risk as well as improve performance....

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